Thursday, March 22, 2007

The Rewards of the Job

A Day at Work.
Rewards

Returning from lunch I was told that a lady is waiting for me in the lobby.
I wasn’t expecting anyone.

We meant she said I’m the lady you provided information to help with my utilities. I’m thinking I have provided information to several callers this week. When she mentions her name it clicked, I recalled the nature of our conversation I knew what she was going through, and she was able to receive help. I knew she received the help that she needed and by knowing this it was enough of award for me. She said to me Delores I just wanted to let you know how much I appreciate the service you gave and how much it meant to me and my family.

For this lady to come down to my job and THANK ME!
I didn’t know what to say.

I thanked her assure her that it wasn’t necessary for her to personally come and thank me. She had already expressed her gratitude over the telephone.

This is one of those things that occur rarely enough to let you know continue to stay grounded and do what you from the heart.


Delores.

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